13
Keyboard Issues
in progress
J Sherwani (Pop Team)
We just pushed out a significant update that should fix a number of keyboard issues on Mac, Windows and Linux! You should get auto-updated, but if not:
Mac/Windows: Settings > scroll down to see if there’s an update
Linux: snap refresh screen or update via Debian
If something doesn’t work, please comment below with the following information:
1) OS & keyboard language of the screen share host
2) OS & keyboard language of the screen share guest
3) Key combination pressed (e.g. Opt-Shift-2)
4) Expected outcome (e.g. €)
5) Actual outcome (e.g. @)
Thanks!
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K
Kirill Chokparov
Pop always crashes after the following situation: I am a host -Mac OS Catalina 10.15.7, guest - Windows 10. I share my screen. First we have US keyboard language, my guest types on keyboard in English. Then I switch keyboard language to RU, my guest types on Russian. Then I switch language back to US, and if my guest start typing anything Pop application crashes.
D
Derelinque
We've got a similar Problem.
Host and guest are using both:
Windows10 , v8.0.19|v8.0.5 , German Keyboard
ALT GR + ß Expected: \ Result: ß
ALT GR + < Expected: | Result: <
ALT GR + + Expected: ~ Result: +
We really like PoP. Easy to use the perfect amount of features.
Keep up your awesome work. Thanks
C
Chad Fennell
Not sure if this is related but Pop now hijacks some of my keyboard shortcuts that I use quite a bit on VSCode (and elsewhere) Ctl-z undo now triggers the drawing board on Pop, even when it is not in the foreground. I can't actually pair on my machine with Pop now, sad panda. Thanks!
J Sherwani (Pop Team)
Chad Fennell: please update to v6.1.0, as this issue has been fixed in the latest release.
C
Chad Fennell
J Sherwani (Pop Team): Awesome, thank you.
H
Henrik Nyh
Host is on macOS 11.2.1. Host keyboard layout is "English > ABC".
As guest, my Mac is running macOS 11.2.3 and my layout is "Swedish - Pro".
If I try to type "å" (a physical key on my keyboard, right of "p"), there is no output at all. Similarly for other keys like "ä", "ö".
If I e.g. type shift+opt+8, which should result in a "{", it instead becomes "°". If I type opt+8, which should result in "[", there is no output at all.
There are more, but maybe this is enough :)
J Sherwani (Pop Team)
Henrik Nyh: I can reproduce the issue, and we’ll try to fix this asap. Thanks for letting us know!
J Sherwani (Pop Team)
Henrik Nyh: This should now be fixed in the latest update, along with a few other improvements: https://screen.canny.io/changelog/pop-v605
Jakob Hedman
"{" (AltGr + 7) does nothing from Arch Linux (Swedish) to Arch Linux (Swedish).
Jakob Hedman
Jakob Hedman: Works since 5.0.9! \o/
J Sherwani (Pop Team)
Jakob Hedman: We're going to be looking into Linux keyboard improvements. We made a minor change in the latest update, and I wanted to check in with you to see if you've seen any issues in either the previous or the latest update we just rolled out (https://screen.canny.io/changelog/pop-v605). One issue I have seen is that Alt-Tab doesn't work the way you'd expect (it switches one app and releases Alt). Let me know if you've come across any other ones, as this is something we'll be looking into in the next few days. Thanks!
Jakob Hedman
J Sherwani (Pop Team): Cool! We did some testing and found a few keys not working. Keys can get stuck sometimes too, like when pressing ctrl+s to save a file and it keeps holding s causing "sssssssssss" in the editor until you press s again. It doesn't happen nearly as frequently since a few updates ago though, so we don't really care that much. :)
Host: Arch Linux, i3, Swedish, 6.0.5-1 (Latest from AUR)
Guest: Arch Linux, i3, Swedish, 6.0.5-1
Actual outcome: none
Expected outcome - (keycode from showkey):
~ (27)
^ (shift + 27)
¨ (alt-gr (100) + 27)
` (shift + 13)
´ (13)
å (26)
ä (40)
ö (39)
§ (41)
shift + arrow keys
J
Jim Ivey
Problems during sharing session:
- Host: macOS, English
- Guest: Windows, English
- Guest could not use any modifier keys (SHIFT, CTRL, ALT). For example, the Guest typing CTRL-V would just result in a "V" on the Host's computer.
J Sherwani (Pop Team)
Jim Ivey: We fixed this issue shortly after it was reported, but didn't post an update here (sorry about that!). Are you still experiencing any issues with keyboard mapping between macOS and Windows?
F
Frederic Minot
- Mac OS, US
- Mac OS, FR
- option + ( on FR keyboard
- {
- nothing
Thank you!
E
Etienne Noel
I'm seeing a few issues with the most important keys when programming:
1) Mac OS, US
2) Mac OS, Canadian French - CSA
3) option + 7
4) {
5) ¶
3) option + 8
4) }
5) ¶
3) option + 9
4) [
5) ª
3) option + 0
4) ]
5) º
3) option + comma
4) <
5) ≤
3) option + period
4) >
5) ≥
E
Etienne Noël
Etienne Noel: J Sherwani (Pop Team) Can I help in any way address this issue?
J Sherwani (Pop Team)
Etienne Noël: Thank you for following up! We've got a large keyboard revamp in the pipeline, right after a significant performance improvement that has touched many parts of the code base. We should have more news on this within a week's time. Sorry it took us this long to get to such a fundamental issue!
E
Etienne Noël
J Sherwani (Pop Team): oh wow thank you so much for the response. I can't wait to see!
E
Eijiro Sumii
This one is the other way around:
1) Windows 10, Japanese keyboard
2) Windows 10, US keyboard
3)
`-=[]\;',./
Shift and `1234567890-=[]\;',./
4)
`-=[]\;',./
~!@#$%^&*()_+{}|:"<>?
5)
@--[]\;7,./
~!`#$%~&
()_+{}|
"<>?The attached photo is the physical US keyboard of the guest.
E
Eijiro Sumii
This is less important than the Kanji key issue (see below) but anyway:
1) Windows 10, US keyboard
2) Windows 10, Japanese keyboard
3)
-^\@[;:],./\
Shift and 1234567890-^\@[;:],./\
4)
-^\@[;:],./\
!"#$%&'() =~|`{+*}<>?_
5)
-6\2[;;],./\
!"#$%&"() +~|~{+*}<>?_
Above, the spaces after ")" mean "no output at all".
See the attached photo for the physical Japanese keyboard of the guest.
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